Meilashop
Jl. Ujung Harapan Raya No. 77
Kab. Bekasi
October 21, 2016
Rendyariesta & CO.LTD
Jl. Krakatau Blok A6 No. 46
Bekasi Timur
Dear Madam
Responding from a complaint letter from one of
our consumers named Tesya Zulva on October 20th, 2016. I would like to
apologize for the problem that disappoint you. Errors in the process of packing
and shipping the bag is the reason why the bag that you ordered is damaged.
We as the manufacturer who will be responsible
for and replace any damage to the goods. We will send the replacement of
damaged goods within three days of this letter is received. Similarly, we
convey the answer to your letter of complaint for damages computer package our
products.
For
your attention, we thank you.
Yours Sincerely,
Mr. Wilson
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